ADEMCO 4120XM Betriebsanweisung Seite 67

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Console displays “NOT
READY” but no zone is
displayed when [*] READY
key is depressed
While in the “TEST” mode,
some or all of the
transmitters are not
responding, or are re-
sponding irregularly
Communications
“FC” or “COMM
FAILURE”, is displayed
A Silent Panic condition may be present. Key the security code + OFF to see if
the condition clears.
The Test mode cuts the receiver’s sensitivity by 50%. This means that as long as
a transmitter responds, its location is satisfactory.
Move the affected transmitters to another location and re-test. There may be
something blocking its transmission path.
If all transmitters are affected, move the receiver to another location. There may
be something blocking its reception.
If no receiver location can be found that can reliably receive
all transmitters, add
a second receiver in a different location in the premises to extend the RF
coverage of the system.
“FC” (Fixed-word consoles) or “COMM FAILURE” (Alpha consoles) indicates that
the communicator has attempted 8 times to send
a report to the central station
but did not get kissoff.
If backup reporting is enabled, as many as 16 attempts may be made before
obtaining the “FC” error,
Check with the central station to make sure the programmed format is acceptable
to the central station’s receiver.
Check program field
*49 to see if single message with checksum has been
enabled. The central station receiver might not be able to handle checksum.
Check program field 1*34 to see if split reporting is enabled. If only a primary
central station phone number is being used, field 1
34 must = O!
Check program field *31, PABX ACCESS CODE. Enter up to 4-digits only if an
outside line must be accessed before the number is dialed or if “call waiting” is to
be suppressed. The latter feature must be obtained from the local telephone
company. To make sure this field is empty, key
31* to erase this location.
Check program field *3Ofor either TouchTone or rotary dialing. In most cases, if
rotary is selected dialing will be successful, but if TouchTone is selected, then the
line must be a TouchTone line. It is possible that a line that had permitted
TouchTone service previously was now being blocked from that use by the
telephone company because the user was not paying for that service. At
installation time, it is important to check with the user to determine if they are
paying for TouchTone service.
If SESCOA/RADIONICS format is being used, check program field
50. If
hexadecimal codes are being sent, enter a “O”. If only O-9 is being sent, either a
“1” or a “O” is acceptable. Check with the central station to verify acceptance of
B-F codes.
If 3+1/4+1 LOW SPEED is being used, check the ID portion of the report code
fields. There should be “O” in all of these fields. Some central station receivers
cannot handle second digit reporting.
Check the telephone numbers programmed in fields
33 & 34.
Listen to the outgoing call attempts using a handset.
Check the wiring on the Telco connector.
IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMS
In the event of telephone operational problems, disconnect the control panel by removing the plug
from the RJ31 X (CA38A in Canada) wall jack. We recommend that you demonstrate disconnecting
the phones on installation of the system. Do not disconnect the phone connection inside the Control
Panel. Doing so will result in the loss of your phone lines. If the regular phone works correctly after
the Control Panel has been disconnected from the phone lines, the Control Panel has a problem and
should be returned for repair. If upon disconnection of the Control Panel, there is still a problem on
the line, notify the telephone company that they have a problem and request prompt repair service.
The user may not under any circumstances (in or out of warranty) attempt any service or repairs to
the system. It must be returned to the factory or an authorized service agency for all repairs.
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