
IN THE EVENT OF TROUBLE WITH YOUR REGULAR TELEPHONE SERVICE
In the event of trouble with regular telephone service, disconnect the security system from the
telephone line by removing the plug from the RJ31 X (CA38A in Canada) telephone wall jack (you
should have been shown how to do this by your installing company). DO NOT ATTEMPT TO
REMOVE THE TELEPHONE LINE CONNECTION IN THE CONTROL CABINET – THIS WILL
CAUSE COMPLETE DISRUPTION OF REGULAR TELEPHONE SERVICE.
If the regular phone service works correctly after the plug has been disconnected from the RJ31 X wall
jack, the security system has a problem and you should call your installing company for service
immediately. If upon disconnection of the security system from the RJ31 X wall jack, there is still a
problem with telephone service, notify the telephone company that they have a problem and request
prompt repair service.
IMPORTANT: If the phone service is at fault in the test above, re-insert the plug immediately; if the
security system is at fault, re-inserl the plug as soon as the security system is repaired.
Remember,
the security system relies on this connection for communication with your alarm monitoring
station (if you have this service).
The user may not under any circumstances (in or out of warranty) attempt any service or repairs to
the security system.
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